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Passport FAQs

What is OETA Passport?
OETA Passport is a member benefit that gives eligible donors extended access to an on-demand library of quality PBS programming online, on your phone or tablet, and through your television.

Does OETA Passport cost anything?
OETA Passport is a member benefit available to donors who contribute $60+ annually or $5+ ongoing monthly to the station. As a member benefit, a donation is required in order to receive OETA Passport. Become an OETA Passport member here!

How do I activate OETA Passport?
When you make a qualifying contribution to OETA, you will receive an email with activation instructions. Follow the link in that email prompting you to activate your OETA Passport.

Who do I contact for technical assistance?
Answers to common questions can be found here. You can support a specific support ticket here.

I can’t find the email with the activation code. What should I do?
Click here and enter the email address you provided when becoming a member. We’ll send you another email containing an OETA activation code and instructions.

I already contribute to OETA, how do I watch OETA Passport?
If you’ve made at least a $60 annual donation in the past year, or you’re a sustaining member donating $5 or more per month, and we have an active email address associated with your membership on file, you’re ready to get started! You should have already received an email from OETA inviting you to begin the activation process. There’s a chance the email may have gotten filtered into your spam box, so be sure to look for any messages from OETA.

Can I still view a show for free if I don’t have access to OETA Passport?
Yes! Free is not going away. Shows exclusive to OETA Passport are marked with the Passport icon, but many of our programs are available for free on multiple digital platforms, including PBS.org, the PBS app, and the PBS channels on your streaming device. And of course, OETA local programs will continue to be broadcast to the public, for free, over the air.

Can I view Passport content through my streaming device?
OETA Passport can be accessed on the OETA website, as well as on PBS.org, the PBS Video apps for Android and iOS smartphones and tablets, and the PBS app on AppleTV when OETA has been identified as the member’s local station. To get started, look for videos with the compass icon. Those videos are only available to users who are registered for OETA Passport.

What kind of content can people find on OETA Passport?
OETA Passport includes several hundred hours of programming, representing many genres, including drama, science, history, natural history, and the arts. The library features episodes from popular programs and documentaries like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece shows such as Grantchester and Beecham House. In addition to these signature series, the library is full of public television’s acclaimed programs including Austin City Limits, Independent Lens, Secrets of the Dead, Rick Steves’ Europe, and rotating selection from filmmaker Ken Burns.

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